Does ff bd sell my data to other companies?

Never. ff bd does not sell your personal data to any third party. Only limited information is shared with specific partners for payment processing and legal requirements — and they operate under strict confidentiality agreements.

Can I view all the information in my account?

Yes. Once logged in, you can view your profile, transaction history, and settings. For a more detailed data request, email support@ffbd.click — we'll respond within 30 business days.

Will all my data be deleted if I close my account?

Partially. Financial transaction data will be retained for 5–7 years for legal reasons. However, other personal data will be deleted or anonymized. No data is retained beyond what is legally required.

Does ff bd track my phone or device?

ff bd collects device information and IP address only during active sessions — strictly for security purposes. No background tracking occurs outside of your session.

How will I know if the Privacy Policy changes?

If significant changes are made to the Privacy Policy, ff bd will send advance notice to your registered email. The "Last Updated" date at the top of this page will also be revised. We recommend checking this page periodically.

ff bd | Privacy Policy and How We Protect Your Data

Section 01

Introduction & Purpose of Policy

Ff bd is Bangladesh's trusted online betting and gaming platform. We understand how valuable your personal information is, and we treat it with the utmost respect. This Privacy Policy is designed to clearly explain how ff bd collects, uses, and protects your data.

By using the ff bd website or app, you agree to this Privacy Policy. Please read it carefully before registering. If anything is unclear, contact us at support@ffbd.click — we are ready to answer all your questions.

              This Privacy Policy applies solely to ff bd (ffbd.click). Third-party links or services are governed by their own respective privacy policies.
            

Section 02

What Data We Collect

Ff bd only collects data that is strictly necessary to provide our services — nothing more. We collect data in two ways: information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly:

Data Type	When It Is Collected	Why It Matters
Full Name	At Registration	To verify account identity
Mobile Number	During Registration & Verification	To verify OTPs and confirm transactions
Email Address	At Registration	For account communications and notifications
Date of Birth	At Registration	To confirm age verification (18+)
National ID / Passport	During KYC Verification	For identity verification and legal compliance
Payment details (bKash/Nagad number)	During Deposit/Withdrawal	For transaction processing

Automatically Collected Data:

Device information (model, operating system, browser)
IP address and approximate location
Session data (login times, activity history)
Data from cookies and similar tracking technologies

Section 03

How Your Information is Used

Ff bd never uses your information for unethical purposes. Every piece of data is used strictly for a specific and legitimate purpose:

Account Management: Creating and maintaining your profile, ensuring login security.
Transaction Processing: Processing deposits and withdrawals accurately.
KYC Verification: Verifying identity in compliance with international Anti-Money Laundering (AML) laws.
Customer Support: Resolving your issues and answering your questions.
Personalized Experience: Suggesting games and offers tailored to your preferences.
Security Assurance: Preventing fraud, hacking, and misuse.
Legal Obligations: Complying with government or court orders.
Promotional Communications: Sending you offers and bonus notifications with your consent.

You can unsubscribe from promotional emails or SMS at any time — either through your account settings or by emailing support@ffbd.click.

Section 04

Data Retention & Duration

Ff bd stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements:

Account Information: Retained for a minimum of 5 years while the account is active and after closure (for legal compliance).
Transaction Records: All financial transaction records are retained for a minimum of 7 years.
KYC Documents: Stored securely for up to 5 years after verification.
Log & Session Data: Retained for up to 90 days.
Support Contact: Records are kept for up to 2 years after an issue is resolved.

Beyond legal obligations, once retention is no longer required, ff bd securely deletes or anonymizes your data.

Financial transaction data cannot be deleted before a specified period for legal reasons, even upon your request. This is part of international financial regulations.

Section 05

When and with whom your data is shared

Ff bd never sells your data or shares it with third parties for commercial purposes. However, limited data may be shared in the following specific circumstances:

Payment Processors: bKash, Nagad, Rocket — only the minimum information required to complete transactions.
KYC Verification Services: A licensed entity for legal identity verification.
Law Enforcement Agencies: In response to a court order or lawful government request.
Technology Infrastructure Provider: Server hosting and security service providers, who operate under strict confidentiality agreements.

All third parties that ff bd works with are GDPR-compliant and adhere to international data protection standards. ff bd never sells your data to advertisers or marketing agencies.

Section 06

Cookies & Tracking Technologies

Ff bd uses cookies on its website to enhance your browsing experience and maintain platform security. Cookies are small text files stored in your browser.

Types of cookies ff bd uses:

Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
Functional Cookies: To remember your preferences (language, theme).
Analytics Cookies: Understanding which parts of the website are used most — this is fully anonymous.
Security Cookies: Detecting fraudulent activity.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

ff bd does not use any third-party advertising cookies. Your browsing history is never shared with ad networks.

Section 07

Your Data Rights

At ff bd, you have complete control over your own data. We uphold the following rights:

Right to Access

You can view any information stored in your account.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

You can request the deletion of data that goes beyond legal obligations.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Right to Data Portability

You can request a download of your data or transfer it to another service.

Marketing Opt-Out

You can request to opt out of promotional communications at any time.

To exercise any of these rights, email us at support@ffbd.click. We will respond within 30 business days.

Section 08

Security Measures

Ff bd uses the most advanced technology to protect your data. Our security infrastructure is multi-layered:

256-bit SSL/TLS Encryption: All data transmissions are encrypted, so no one can intercept or read your information in transit.
AES-256 Data Encryption: Sensitive data stored on our servers is kept in an encrypted state.
Two-Factor Authentication (2FA): An additional OTP verification at login — preventing unauthorized access to your account.
Firewall & DDoS Protection: Protects servers against cyber attacks.
Regular Security Audits: Regular vulnerability assessments are conducted by third-party security experts.
Restricted Access Policy: Only authorized personnel have access to specific data.
Suspicious Login Alerts: You are notified immediately if a login is detected from an unrecognized device or location.

              In the event of a security breach, ff bd will notify affected users within 72 hours and take immediate action. If you notice any suspicious activity on your account, contact us right away at support@ffbd.click.
            

Section 09

Protection of Minors

Ff bd strictly prohibits anyone under the age of 18 from using the platform. We take the following measures to protect minors:

Date of birth verification is mandatory at the time of registration.
Age verification documents are reviewed as part of the KYC process.
In suspicious cases, accounts are suspended pending verification.
We do not knowingly collect data from minors.

If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

If you suspect a minor in your household is using ff bd, please contact support@ffbd.click immediately. We will act promptly.

Section 10

Contact & Complaints

Contact us for any questions, complaints, or requests regarding this Privacy Policy:

Email: support@ffbd.click
Live Chat: Log in to the platform and chat with us directly
Response time: Typically within 24–48 hours

If our Privacy Policy changes, you will be notified in advance at your registered email address and this page will be updated. We recommend checking this page from time to time.

FF BD Privacy Policy — Our Commitment to Protecting Your Data